PDLP Chapter 90 New Suggestions
Chapter 90 New Suggestions
"For example, if I were a shoe seller, I could share on my blog: A buyer contacted me to complain that I sent him two shoes, both of which were for the right foot. I immediately apologized and told him not to return them, but to send him a replacement pair in perfect condition."
"The second time, they sent the wrong shoes again, both right shoes. I apologized again and sent them again, but they sent the wrong shoes a third time. In the end, the buyer had six right shoes in his possession."
"I could post a question on my blog: 'Urgent! I need help online! How can I calm down the buyer's anger?'"
"This feature facilitates information integration and helps merchants build their personal brands, adding a touch of personality to otherwise impersonal stores."
Sanfeng stubbed out his cigarette and praised, "That's a good idea. I'll go back and push it forward now. Do you have any ideas for a name for the feature?"
Lin Mu pondered for a moment: "Let's call it 'The Shopkeeper Says'."
When Lin Mu returned to his workstation, he received a message from his cousin, Lin Wan'er.
He opened his phone and saw that his cousin had asked him on QQ: "Cousin, it's like this, recently a lot of my disabled friends have contacted me asking if I can help them find a job."
"The people from the Disabled Persons' Federation know that my company is doing quite well recently, so they came to ask if I could help share the burden."
"They told me that there are tax breaks for hiring disabled people into the company, such as preferential treatment on value-added tax, corporate income tax, and disability employment security fund."
"They say that hiring just one disabled person can reduce expenses by 50,000 to 60,000 yuan a year, and hiring three can reduce expenses by around 150,000 yuan a year. I think this would help disabled people and also benefit you. What do you think?"
Lin Mu had a sudden inspiration; this wasn't a bad idea after all.
In a sense, all major internet companies, regardless of their initial intentions, bear some degree of social responsibility.
Even Alibaba Group later hired many employees with disabilities and developed special training and support policies for people with disabilities to open stores. If we move this timeline forward a little, it should still be possible to complete the process.
Lin Mu replied "okay" to his cousin on QQ, and then went online to check the specific tax reduction and exemption policies. According to the provisions of the "Document No. 70 of 2009 issued by the Ministry of Finance and State Taxation Administration," if an enterprise signs a labor contract with a disabled person for a term of more than one year, and the disabled person is actually working, pays the full amount of pension, medical, unemployment, and work injury insurance for the disabled person every month, pays wages not lower than the local minimum wage standard, and has the infrastructure for the disabled person to work, then the enterprise can enjoy a 100% additional deduction for wages paid to the disabled person.
In terms of value-added tax (VAT), there are three levels: those employing disabled persons who account for more than 25% of the total number of employees, those employing more than 10 disabled persons, and those employing more than 1.5% of the total number of employees can enjoy the VAT refund policy according to the corresponding level.
Lin Mu did a rough calculation. Taking a large online store like the Three Little Bees flagship store as an example, its monthly turnover is about 100 million yuan. If a disabled person is hired, the company can get a tax reduction of about 35000 yuan in value-added tax and 2400 yuan in corporate income tax per year. In addition, with the reduction of disability insurance premium and local subsidies, the total is about 2 yuan. In other words, by hiring a disabled person, the company can get nearly 6 yuan in tax reduction per year, while the cost only needs to be paid according to the minimum wage standard in Hangzhou (800 yuan/month), with an annual salary of 9600 yuan. Including social insurance and housing fund, the total annual cost is about 1.2 yuan.
Lin Mu calculated that hiring three people would be the most cost-effective option. After deducting employee salaries and other costs, he could save about 12 yuan in various taxes and fees per year. This was something that benefited the country and its people, did not harm the company's interests, and could also build a good social reputation. It was definitely worth doing, and it was almost a win-win situation for all parties involved.
Immediately, Lin Mu drafted an email and sent it to Wang Jialei. The reason he didn't send it directly to Zhang Yong was that Wang Jialei was essentially the president's assistant and also his direct supervisor. According to procedure, it should be reported to her first, and only if she couldn't handle it should it be forwarded to Zhang Yong.
Soon, Wang Jialei saw the email, along with Lin Mu's attached "Draft Proposal to Support Disabled Persons to Join Taobao Shops." His eyes lit up; this proposal had immense promotional value, and once implemented, the entire group would reap multifaceted benefits. He immediately copied Zhang Yong on the email for record-keeping.
Before long, Zhang Yong approved it. Wang Jialei immediately coordinated resources and put Lin Mu in charge of pushing the matter forward.
……
A few days later, Lin Mu began pushing for the initial implementation of the draft. The promotion of such policies usually involves first creating a benchmark case, then guiding small and medium-sized sellers to follow suit. Therefore, Lin Mu selected three flagship stores of Little Bees, and also arranged for colleagues to connect with their respective stores to simultaneously advance the pilot program.
Upon learning of Lin Mu's request, Boss Gu agreed without hesitation. It was a virtuous act that wouldn't harm his own interests and would save him taxes; he had no reason to refuse.
……
Fang Lei is a disabled person.
He was not born disabled, but lost both legs in a car accident and has been confined to a wheelchair ever since.
From the day he became disabled, his world collapsed. He could no longer feel the solid ground beneath his feet. Even though his legs were gone, the pain at the severed limbs often struck him. Countless nights, he would be awakened by the excruciating pain of his stumps, staring at his empty trouser leg, silently shedding tears.
After becoming disabled, Fang Lei's temper became extremely volatile; he would easily lose his temper and blame everything and everyone, including himself.
He had contemplated suicide many times, but as the days went by, he had no choice but to accept the reality. However, accepting reality was only the beginning of his suffering.
In his thirties, the prime of his life, he had lost his ability to work and had to ask his parents for money even to buy a pack of cigarettes. He felt like a burden to his family, a vampire sucking blood from his parents. What terrified him most was that he couldn't find any work in society; he felt useless.
He dared not think about the future: his parents would grow old, his health would deteriorate, and his days would only grow darker.
The only belief that kept him going was his parents' unconditional love. Even when he became a burden and had a bad temper, his parents still tolerated and cared for him. At the lowest point in his life, he finally experienced this pure love.
Love is patient and kind.
He wanted to repay his parents and support himself to ease the burden on his family. And then, an opportunity quietly presented itself to him.
People with disabilities also have their own circles; they use the internet and browse online forums just like everyone else. Fang Lei met a netizen named "Little Dragon Girl" online. She had also experienced hardships but now runs a Taobao store operation company, reportedly with an annual turnover of several million yuan. Many people with disabilities seek her advice, wondering if they can also find a way out.
This "Little Dragon Girl" is none other than Lin Wan'er, and she happens to have such an opportunity.
She told everyone that she had connected with Alibaba, and some Taobao sellers were willing to hire disabled employees. Moreover, the country has special support for the employment of disabled people. Companies that employ disabled people can receive tax and fee reductions of 4 to 5 yuan per year. She told everyone not to be afraid or feel like a burden.
Fang Lei was fortunate enough to get a customer service interview opportunity at the Three Little Bees flagship store through Lin Wan'er's arrangement.
Today was the day of the interview, and Fang Lei was filled with fear, nervousness, and unease. He was worried about not being hired, and he was also afraid of facing the boss's strange gaze. He was afraid of being ridiculed and offended, and he was also afraid of being pitied and given charity. Amidst the turmoil of his thoughts, he fell into self-pity for his own vulnerability.